Help

Support & FAQ

Most answers are below. If you’re stuck, email us.

Email support

support@thinkercart.com
Tell us your phone model, Android version and app version. Please don’t send passwords, passphrases or API keys.

Manage Premium

Google Play → profile icon → Payments & subscriptions → Subscriptions → Expense Hunt. Cancel, change plan or see your renewal date there.

Delete your data

Erase everything on your phone and remove your Drive backup in a few taps. See the steps.

Frequently asked questions

Basics

Do I need an account or internet?

No. Expense Hunt works fully offline with no sign-up. Premium backup to your own Google Drive syncs whenever a connection is available.

Where is my data stored?

On your phone, in Expense Hunt’s private storage. There is no Expense Hunt server for your records and no account. If you turn on Drive backup (Premium), a copy is also kept in a hidden folder in your own Google Drive.

Does Expense Hunt support several currencies?

Yes. Each account has its own currency and amounts are rounded correctly for it (for example, Japanese yen has no decimals). Totals across accounts in different currencies are added without conversion.

How do I log a refund?

Add it as Income in the same category as the original expense, or use the Refunds category.

How do I log SIPs or other investments?

Use a Transfer from your bank account to an investment account, and make it recurring. Savings are then not counted as spending.

How do budgets work?

Set a monthly limit per category. You see spent versus remaining and, with notifications on, get an alert when you reach the alert level (80% by default) and when you go over.

How do I edit or delete a transaction?

Swipe the transaction left for Edit and Delete, or tap it to open the details.

AI assistant

Which AI providers can I use?

Google Gemini, OpenAI, Anthropic Claude, Groq, OpenRouter, Mistral, DeepSeek and xAI. You add your own API key; many providers have a free tier. The model list is fetched from the provider, and models that can read images are marked “Reads receipts”.

Who sees what I type or scan?

Only the provider you picked, sent directly from your phone with your key, and only when you use the assistant. Expense Hunt has no server in between. See the Privacy Policy.

Can the AI save something wrong?

It can make mistakes, so the app always shows what will be saved and asks you to confirm first. Please check the amount, date and category.

Backup, restore & security

What happens if I lose my phone?

Install Expense Hunt on the new phone and tap “Used Expense Hunt before?” during setup to restore from Google Drive (Premium), or restore a backup file you saved earlier (free). Data that existed only on the lost phone, with no Drive copy or backup file, cannot be recovered.

I forgot my backup passphrase. Can you reset it?

No. Your passphrase never leaves your phone, so nobody — including us — can open an encrypted backup without it. If your current phone still has it, set a new passphrase in Backup & sync and your Drive copy is re-saved with it.

Can I use Expense Hunt on two phones?

Yes, with Premium: sign in with the same Google account on each phone and changes sync automatically. If two phones edit the same item while offline, the most recent edit wins.

Is app lock the same as encryption?

No. App lock (Premium) stops other people opening the app on your phone. Your records are in the app’s private storage, protected by your phone’s own security. Backups you make can be encrypted with your passphrase.

How do I export my data?

Settings → Export reports creates CSV (free) or PDF (Premium) files. Settings → Backup & sync → Export backup file creates a complete, restorable backup. Files are created on your phone and shared only where you choose.

How do I delete my data?

Settings → Erase all data on this phone. To remove Drive backups use Backup & sync → Delete my data from Google Drive. Full steps are on the Data deletion page.

Premium

What does Premium include?

Google Drive backup and restore, full PDF reports (free users preview half a report), recurring payments posted automatically, and app lock. Tracking, budgets, goals, the debt planner, net worth, split bills, CSV export, backup files and the AI assistant are free. Premium never changes where your data is stored.

How do I cancel?

Google Play → profile icon → Payments & subscriptions → Subscriptions → Expense Hunt → Cancel subscription. Cancel at least 24 hours before renewal to avoid the next charge. Premium stays active until the end of the paid period.

I subscribed but Premium isn’t active.

Open Settings → Premium → Restore purchases while signed in to the same Google account that paid. If it still doesn’t work, email us with your Google Play order ID.

Can I get a refund?

Refunds follow Google Play’s refund policy. Email us with your order ID if you need help.

What happens to my data if Premium ends?

Nothing you entered is lost or locked. It stays on your phone, you can export it as CSV, and you can restore backup files you saved. Premium-only features switch off.